The Network Support Technician certificate program is designed to prepare students for entry-level support positions. Typical job duties may include providing hardware and software technical assistance to end users, resolving computer and network problems, installing or repairing hardware and software, and training end users. The program’s curriculum includes PC operating systems such as Microsoft Windows and Linux, Network hardware, end-user application software, troubleshooting techniques, customer service skills, cyber security, cloud computing, and basic networking techniques.
The classes offered in the Network Support Technician certificate program can also be applied toward the Network and Computer Systems Administrator AAS degree.
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