The Human Services Technician Level I certificate will provide students an opportunity to gain entry-level skills to enter fields such as, but not limited to, psychiatry, psychology, human services, social work, child welfare, health, family services, criminal justice, substance abuse, education, or working in environments assisting the homeless. It will also train students to observe patients and record information, conduct/ patient interviews, implement treatment plans, employ problem-solving techniques and develop an awareness of elements relative to a multi-culturally diverse community population. Students may be required to attend class face-to-face when learning counseling skills applications. Certificate completers will participate in external learning experiences in a variety of contexts and will be required to complete a supervised practicum or clinical experience consisting of 180 hours. Effective communication, ethical protocol, cultural diversity, and interpersonal and time management skills will be emphasized throughout the program.